Refund Policy
This policy explains how refund requests are reviewed for Creator Launch digital products. The policy is designed to be fair while protecting against abuse and unauthorized use.
Digital Product Nature
Creator Launch provides immediate-access digital educational content. Because content can be consumed, copied, and downloaded quickly, refund standards differ from physical products.
Eligibility for Refunds
Refunds may be considered when a request is submitted within the stated timeframe and the account shows limited usage of protected materials.
Refund Request Process
Requests must be submitted through support with purchase details, account email, and a brief explanation of the issue. Incomplete requests may require follow-up before review begins.
Timeframe for Requests
Refund requests should be submitted within 7 calendar days of purchase unless local consumer law requires a longer period.
Conditions for Refund Approval
- Request is made by the original purchaser.
- Account usage remains within acceptable review limits.
- No evidence of content extraction, redistribution, or abuse.
- Payment has successfully settled and is not already disputed.
Revocation of Access After Refund
If a refund is approved, access to course libraries, updates, bonuses, and protected downloads is revoked. Continued use after refund approval is not permitted.
Fraud Prevention Measures
Creator Launch reserves the right to deny refunds where usage data indicates policy abuse, duplicate refund behavior, chargeback manipulation, or attempts to retain access while reversing payment.
Policy Updates
This policy may be updated as product access systems or legal obligations evolve. The latest posted version applies to new purchases and future requests.
Last updated: March 13, 2026